We are looking forward to bringing fans back to St Mary's.
The safety and wellbeing of supporters and staff at St Mary's is our priority, and we have been working on a number of measures and changes designed to keep everyone safe.
It is vital you read and understand the information below and follow our COVID-19 protocols.
Please take careful note of the new entrance gates and block entry points, as these will be unfamiliar to you. It is key that you are accessing the stadium according to the information we send with your ticket confirmation.
Use this map below to understand entrance points and gates in relation to the block you are sitting in.
Guide to Matchday: Know before you go
AHEAD OF ARRIVAL
You must fill out our Health questionnaire up to 48 hours before the match. This will be emailed to you, and if you haven't filled it in, your ticket won't work and you'll find yourself stopped at the gate.
Take careful note of your gate colour and block number, and the time we ask you to arrive. This is for the benefit of everyone, helping to maintain social distancing and reduce congestion coming towards and entering the stadium.
You will need to use the NHS Test and Trace App to check in to our venue.
Make sure you have your e-ticket and some ID before setting off.
WHEN YOU ARRIVE
To ensure the safe movement of fans towards the stadium and through the gates into different blocks, you will be required to enter from a specific coloured gate. This will be clearly marked on your e-ticket and full information will be emailed to you.
Facemasks must be worn at all times from arrival at your gate, and for the duration of your visit except when eating or drinking. If you are exempt from wearing a mask for medical reasons, please get in touch with our Supporter Services Team as soon as you have been allocated a ticket so we can issue an exemption band [email protected]
We respectfully ask that you do not bring bags to the stadium, we are not able to store personal items on a matchday therefore we would recommend making alternative arrangements prior to your arrival.
Sanitising stations will be available throughout the footprint and we encourage you to sanitize and wash their hands frequently.
Catering units will be available outside of the concourses, and we recommend visiting these prior to entering the stadium. Please take all food and drink to your seats to avoid congestion on footprint and in concourses - you must not congregate anywhere inside or out. Alcohol will not be available.
ONCE IN THE STADIUM
Our friendly stewards will be managing toilets to limit the number of people inside at any one time. Your patience and co-operation are much appreciation.
Please remember that we have vastly reduced numbers in our stands, and we ask for a sensible approach to movement around our stadium - please try to stagger your exit from your seats at half time, keeping a minimum of 2m away from anyone outside of your bubble.
We would like to remind you that evidence suggests that singing and shouting can increase coronavirus transmission, so in consideration of those around you please refrain from doing so.
LEAVING THE STADIUM
We ask that you follow the guidance of stewards regarding your exit, and please do not rush to leave as this can result in congestion. Maintain social distance from your fellow supporters.
Please remember that our staff are tasked with keeping everyone safe in accordance with guidance. We all want to be a part of the safe operation of sporting events, and to see our stadium full once again. Your patience and co-ordination are vital and appreciated.
Please read our updated Code of Conduct here, and remember that by accepting a ticket and visiting our stadium you are agreeing to abide by this code at all times.
We cannot wait to see you!