Southampton Football Club can confirm that all pro rata refunds to 2020/21 Season Ticket holders for the home match against West Bromwich Albion on Sunday 4th October have been processed.
Those fans due a refund will have had the equivalent of one-nineteenth of the total amount of their Season Ticket paid back to the card used to buy the ticket.
Some supporters will receive multiple payments due to orders for separate Season Tickets that sit on their account.
Payments may take a few days to appear depending on your banking provider. Supporters who have a refund that has failed to process automatically will be sent an email directly.
If any 2020/21 Season Ticket holders have concerns that their payment hasn’t gone through, please contact the Ticket Office call centre on 02381 780780, quoting your supporter number, available every Tuesday and Wednesday from 10am to 4pm.
We would like to thank all supporters for their patience in these difficult times. We have undertaken tests to ensure all payments are complete and correct, which going forward will help improve the speed of refunds as we continue into the 2020/21 season.
We will advise fans of the pro rata refund process for the upcoming home games against Everton and Newcastle United shortly.