Southampton Football Club would like to advise all 2020/21 Season Ticket holders that they will be refunded for Sunday’s game against West Brom as fans will not be permitted to attend due to government guidance.
Refunds for the pro rata amount will be processed within 14 working days from today’s announcement as guaranteed by The Saints Promise, our commitment to protect Season Ticket holders.
All supporters that have paid using card, either for the full cost of the Season Ticket, by instalments, or using a combination of card and credits, will be refunded directly to the card used for payment.
This means that for fans that have paid for multiple tickets, the refund for each of the tickets will be paid back to the card used at the time of the initial purchase.
Should there be an issue with refunding directly to a supporters payment card, the club will contact those individuals directly over the coming weeks.
Hospitality clients will be contacted directly by their account manager.
Due to the volume of refunds, this process will be staggered and we will advise fans once all the refunds have been actioned.
If you are a Season Ticket holder and have not received a refund for the West Brom game by Tuesday 27th October, please contact the Ticket Office at [email protected] or call us at 02381 780780.