Are you match ready?

Are you match ready?

ENTRY REQUIREMENTS FOR A SAFE RETURN TO ST MARY'S

Welcome home. We couldn’t be happier to see fans returning to St Mary’s for the 2021/22 season.

Keeping everyone safe on matchdays during the ongoing Covid-19 pandemic will be a real team effort. Your safety is always our number one priority – which means you might notice a few differences to your usual matchday experience.

Before arriving at St Mary's, please refer to the matchday checklist:

- Follow the Supporter Code of Conduct
- Download the NHS App
- Be ready to show your Covid-19 status
- Don’t attend if you’re showing any Covid-19 symptoms

New processes have been set out by the Premier League and we will be trialing these measures across the first three home fixtures of the season in preparation for them becoming mandatory requirements for entry, following Government guidance.

You may be asked to show your Covid-19 status via the NHS App or a negative lateral flow test result registered in the 48 hours before kick-off to be admitted to St Mary’s this season.

Initially, spot-checks will be introduced at the first three Premier League home games, including upcoming fixtures against West Ham United and Wolverhampton Wanderers, but showing your Covid-19 status will not be a mandatory requirement for these games.

All Season Ticket holders and supporters that have purchased tickets for the next three Premier League home fixtures will receive information about the new measures directly by email.

If we all follow the four simple steps below, we can play our part in making St Mary’s a safe and enjoyable place to visit.

20210518 Southampton v Leeds

PLAY YOUR PART: YOUR 4-STEP MATCHDAY CHECKLIST

1. Follow the Supporter Code of Conduct

The Supporter Code of Conduct tells you all you need to know to keep yourself and your fellow fans safe during your time at St Mary’s.

Built around the latest Government guidance, steps like wearing masks in indoor areas and making St Mary’s a contactless stadium have been put in place to help everyone feel safe while supporting their team.

Please follow the steps outlined below and you can read the full Supporter Code of Conduct here.

Match Ready

2. Download the NHS App

From the start of the 2021/22 season, you will need to be prepared to show that you have been fully vaccinated – or have logged a negative lateral flow test result in the 48 hours before kick-off – to be admitted to St Mary's. Find out more about the NHS App by clicking here or watching the video below, and you can download to your Android or iOS device using the links below:

download the nhs app on android download the nhs app on ios

Showing your Covid-19 status will not be a mandatory requirement at the first three home games, including upcoming fixtures against West Ham United and Wolverhampton Wanderers.

Spot-checks will be introduced at these fixtures as part of the trial and in preparation for the need to present a NHS Covid pass becoming a mandatory requirement, following Government guidance.

If you can’t access the NHS App, for whatever reason, you will still need to show your Covid-19 status to gain entry.

If you are vaccinated you can present an official letter or email from the NHS (or your local equivalent, if you are visiting from outside of England) confirming your vaccinated status.

If you are not vaccinated you will need to register a negative lateral flow test result in the 48 hours before kick-off and show the confirmation email or letter to gain entry. Find out how to take a test here.

3. Be ready to show your Covid-19 status

Whilst the trial at the first three home games will only see spot-checks introduced, due to the added requirement to check supporters’ Covid-19 status it may take a little longer than usual to get into St Mary’s. Plan ahead to arrive in plenty of time, have your NHS COVID pass or alternative confirmation of Covid-19 status ready, and make sure your phone is well charged to avoid any unnecessary hold-ups.

4. Don’t attend if you’re showing any Covid-19 symptoms

Play it safe. If you have Covid-19 – or are showing any symptoms – please stay away on matchday. We fully support the Premier League’s goal that nobody catches Covid-19 at a Premier League ground this season.

20201213 Southampton v Sheffield United

Let’s do the badge proud.

Together, we can enjoy a safe and successful season. But we all have to play our part. Please remember your proof of Covid-19 status, face covering, and to check the latest Government guidelines before you travel – and never attend a match if you have Covid-19 or are showing symptoms.

Match Ready

ST MARY'S ENTRY REQUIREMENTS FAQS

Please read through the FAQs below around the entry requirements for matches at St Mary's - if you have any further queries that aren't answered below, please contact Supporter Services.

Will there be capacity crowds at Premier League matches this season?

Yes, all clubs will start the season with capacity crowds.

The safety of everyone is our priority and the Premier League has created matchday protocols to help keep everyone safe. Supporters are asked to comply with the Supporter Code of Conduct and follow in-stadium guidance. 

The club is looking forward to welcoming fans back to St Mary's again, but it is vital everyone works together to make matchdays safe by helping to prevent the spread of Covid-19.  

I have already purchased a season ticket – is it still valid for entry?  

Yes, unless you have been notified of any changes, your ticket remains valid for use.

Please check with Supporter Services if you require further information and always ensure you are aware of any Covid-19 entrance requirements, which may have changed since you purchased the ticket.

I am concerned about attending matches. Is it safe? 

The Premier League has created matchday protocols in order to help keep people safe. This includes adopting Covid-19 status certification and requiring fans to comply with the Supporter Code of Conduct.

Supporters should ensure they fully understand these guidelines before attending a match and all fans should continue to follow the latest public health guidance.

Fans should not attend Premier League matches if there is any risk they can pass on Covid-19. Therefore, from the start of the 2021/22 season all match-going fans should be prepared to show they have been fully vaccinated or have received a negative test in the previous 48 hours.

Each fan will be able to do this by obtaining their NHS Covid-19 pass through the NHS App or website.

Showing your Covid-19 status will not be a mandatory requirement at the first three home games, including upcoming fixtures against West Ham United and Wolverhampton Wanderers.

The Premier League and its clubs will continue to follow the latest Government guidance regarding Covid-19 safety protocols.

Will I be turned away if I am unable to show my Covid-19 status during a spot-check?

Showing your Covid-19 status is not a requirement for entry at our first three home fixtures, including upcoming games against West Ham United and Wolverhampton Wanderers – therefore, fans that cannot show their Covid-19 status for these matches will still be allowed into the stadium.

We are preparing for this situation to change in anticipation that showing your Covid-19 status might become a mandatory entry requirement, in response to Government guidance.

What are the entrance requirements?

Ticket holders must agree to follow the conditions set by: 
• Ticketing terms and conditions 
Supporter Code of Conduct   
• Ground Regulations  

The Supporter Code of Conduct sets out Covid-19 regulations and behaviours that supporters must follow to help keep everybody safe on matchday.  

We ask that all fans attending read the Supporter Code of Conduct. If you are booking on behalf of others, you must also ensure they are aware of the regulations and are able to comply with the terms.     

What is Covid-19 status certification? 

For most people, Covid-19 status certification will mean providing proof of vaccination details or test results via the NHS App. Details are available here. 

When will COVID-19 status certification be implemented?

From the start of the season, fans should come to every match ready to have their Covid-19 status checked.

This means having proof of being fully vaccinated or a negative lateral flow test within 48 hours prior to kick-off. Each fan will be able to do this by obtaining their NHS COVID pass through the NHS App or website.

Southampton Football Club has worked with the Premier League to introduce Covid-19 status checks in a staged way to help everyone refine efficient and effective processes so there is the least disruption and maximum safety possible.

It is not the case that there will be checks at every match from the first weekend of the season; but we will be gearing up to be ready should checks become mandatory.

Will Covid-19 Certification become mandatory at all stadiums?  

Government guidance on this matter is still to be confirmed. Southampton Football Club and the Premier League will follow local and national Government guidance.

I cannot be vaccinated for medical reasons. Will I still be allowed entry? 

Southampton Football Club and the Premier League want to ensure all supporters can safely attend matches.

Fans who are unable to get vaccinated are advised to take a lateral flow test within 48 hours of kick-off to confirm their Covid-19 status.

Please contact Supporter Services if you have any further questions.

How do I show I have been vaccinated or have had a negative lateral flow test result?

The easiest way to do this is by obtaining your NHS COVID pass through the NHS App or website.

Can I show my Covid-19 vaccination card to confirm my vaccinated status?

Supporters will be asked to show their Covid-19 status either through the NHS App or by presenting a letter confirming your vaccination. Presenting your vaccine card will not be sufficient in showing your Covid-19 status.

I am an international visitor and cannot access the NHS App. How do I demonstrate a negative lateral flow test?

There are a number of different ways of demonstrating negative lateral flow tests. Test centres can provide documentation for those not using the NHS App.

You should check in advance that the test centre you are using can do this for those outside of the NHS.

Supporters that have been vaccinated outside of the UK and have documentation from their local equivalent to the NHS to confirm their Covid-19 status can show this if they are asked to by a steward.

I don’t own a smart phone. How do I show my Covid-19 status? 

If you do not own a smart phone you can also present a paper copy of your Covid-19 status as an alternative. Please note this can take up to five days to arrive - more details about how you can receive a paper copy of your Covid-19 status are available here. 

Please carry this with you so you can show your Covid-19 status when attending a match.  

I don’t have the NHS App, how do I get it?

The latest guidance on the NHS App is available here.

Can I show a screenshot of the QR code from the NHS App showing my vaccination status?

Stewards carrying out spot-checks will be able to scan QR codes generated by the NHS App. Supporters are able to take a screenshot of the QR code ahead of arriving at St Mary’s, provided the screenshot is clear enough that stewards can scan the code and confirm Covid-19 status.

Do I need to take a PCR test? 

No, a PCR test is not necessary to attend matches, but fans are urged not to attend if they are displaying any Covid-19 symptoms.  

If you do not have proof of vaccination you should be able to show you have had a negative lateral flow test result in the 48 hours prior to kick-off.

Where do I get a lateral flow test from? 

Lateral flow tests are available for free from your local test centre or pharmacy. You can also order tests here.  

What about people aged 18 and under? 

Under-18s should have an up-to-date lateral flow test before attending a match. 

Will players, coaches and staff be required to show their vaccinated status?

Yes, everyone who enters the stadium is subject to the same requirements. All staff must be ready to show their Covid-19 status either through the NHS App or by presenting a negative lateral flow test taken within 48 hours of kick-off, and will all be required to wear masks indoors.

Do I need to wear a face covering?  

In line with Government guidance, all supporters aged 11 and over are expected to wear a face covering when located in indoor areas, other than when eating or drinking, or where exempt.  

Face coverings are not required to be worn by supporters when they are in their allocated seats in the stadium bowl, which is left to personal choice.  

Will catering services be available inside St Mary's?  

Yes, catering services will be available, although supporters may notice some changes to the location or queuing and service systems used at these outlets.    

Please be considerate to others, including staff members, and follow any instructions.  

In line with existing Government legislation, alcoholic beverages must not be taken into the seating bowl and may not be consumed within sight of the pitch.  

Is there anything supporters should be aware of during the match? 

In line with Government guidance, supporters should be aware that Covid-19 spreads from person to person through small droplets, aerosols and through direct contact. 

Singing and shouting and physical activity increases the risk of transmission through small droplets and aerosols.    

Some supporters may choose to wear a face covering when in their allocated seat.

All supporters are asked to be considerate of others, and especially those who are taking extra precautions to help keep themselves and others safe.

Supporters are asked not to move around the seating bowl without good reason, and especially not to head towards the front of the stand during the period when players are warming up, when a goal is scored, or during other critical moments in the match.   

Where possible, please avoid face-to-face contact with other supporters, and try to plan your exit to coincide with periods when gangways and concourses are relatively clear and not congested.

Fans should continue to follow the latest public health guidance.

If you have any further queries that aren't answered in the above FAQs, please contact Supporter Services.