To apply to purchase Season or Match Tickets at Disabled Adult, Over 65, 18-25, Under 18 or Under 11 rates you must have one of the following:
- DLA (Middle or Higher rate care component, or Higher rate mobility component)
- PIP – Standard or Enhanced rate Mobility component, or Enhanced rate Daily Living component
- Certificate of Visual Impairment (CVI)
- Attendance Allowance (AA)
- War Pension
We ask that proof of eligibility is provided– you can provide this in person at the Ticket Office or by scanning or photographing the documentation and emailing to [email protected] Any questions relating to the criteria, please contact our Supporter
Services Team on 02380 711 980 or [email protected].
If you believe you are eligible for disabled rate tickets and have never purchased one before, , you will be required to fill in our Access Requirement Form here. One of our Disabled Liaison Officers will then assess this and get in touch. If you are not in receipt of one of these benefits,
You can also visit the stadium to purchase tickets where our staff will be happy to assist. There is a lowered counter and hearing loop available and your Disabled Liaison Officers are based nearby and available Monday - Friday and on matchdays should you have any additional requirements or are just looking to engage with the team.
Our services and facilities are open to all, so if you don’t qualify for disabled rate tickets you can still benefit from these at any time.
For all questions please contact Supporter Services on 02380 711 980 or email [email protected]
Disabled Supporters that meet the above criteria may qualify for a free enabler ticket.
Whilst our staff work hard to ensure a safe and pleasant matchday experience for all of our disabled supporters, the enabler is responsible for the needs of the disabled supporter and should accompany them at every visit to the stadium.
An enabler cannot gain entry to the stadium without accompanying the disabled supporter - any enabler wishing to attend the match without the disabled supporter must upgrade their ticket at the Ticket Office prior to the match, paying the relevant price for the ticket. If you are an enabler and you have any questions regarding your visit or you feel you may need additional assistance in caring for the disabled supporter on matchday please do not hesitate to contact our Supporter Services Team.
St. Mary’s Stadium is fully accessible, with seating available to accommodate a supporter’s individual needs and requirements. We have wheelchair accessible spaces in all our stands.
Ambulant disabled supporters are welcome to purchase a disabled ticket for any seat they feel is safe and appropriate. There are seats that have been reserved as seating more suited to ambulant disabled supporters. It comprises of a mixture of front row seating for extra leg room and aisle seats for ease of access. To discuss your requirements and to ensure you have the opportunity to purchase a seat most suited to your needs, please contact our Supporter Services Team.
We are keen to ensure that all supporters have the opportunity to sit with Family and Friends whenever possible. Please so contact us and let us know about your group.
For all questions please contact Supporter Services on 02380 711 980 or email [email protected].